Help  
       








Ordering Information

Made in the USA since 1945!
After you finish selecting the products that you would like to purchase, click on the “view cart” Icon. This will show you a complete list of items in your shopping cart, including product name and item number, price, quantity ordered, and total cost before shipping and tax (If applicable). At that time you are given the option to modify your order if necessary.

  You will then need to fill out a bit of shipping information, including your zip code, shipping method you want, your State, Country, and payment method.  When form is completed, click on the "Finalize my order" button.
    
Please Note:  If you contact us with a change in shipping address, or if you provide an incorrect shipping address, you will be subject to a charge which the shipping carrier imposes on us.  Generally this is a $5.00 charge, but could be as great as $10.00.

This is the final step in completing your order. You are now connected to a secure directory where information is sent in encrypted form. You should see a small key (Netscape) or lock (Explorer) indicating that your browser is communicating.  Simply fill in all the information on the form and click on the "complete order" button (Please print your order page prior to clicking on "complete order" button when ordering with a credit card.).

If you choose the fax or phone ordering option, you will need to print out the next page.

If ordering using a credit card you will receive an order confirmation   

Ordering on-line
(Credit Card Orders Only)

You may charge your purchases to any of the following cards: American Express, Master Card, Visa, or Discover. 

The Billing address you enter - MUST - match the Credit Card billing address.  
The shipping address can be different

If the wrong information is entered, our Authorization Service will refuse the order.  We will contact you by email if there are any problems. 

Our apologies if this is an inconvenience but, due to Credit Card fraud, we were forced to adopt this policy.


     Receipt of your order will be confirmed automatically by our commerce system. We will also send an email to you as soon as your credit card information has been confirmed and your order has been shipped. (usually within 24 to 48 hours).
     A copy of the invoice will be enclosed with the shipment for your records.

Ordering by Phone

For easy reference, first print out your order, or have it on your computer screen when calling. Then call us anytime during normal business hours at either of the numbers listed below. A member of our staff will be glad to assist you with all of your product needs. Please mention that you are ordering from the on-line store to receive our special Web Pricing.

 

Local Phone:
916-334-1013
Toll-Free:
800-LUCKICUP
Retail Store Hours
Monday through Friday
11 p.m. to 6 p.m.
Saturday 12 p.m. to 5p.m.
(Pacific)
Sunday CLOSED

Ordering by Fax
(Credit Card Orders Only)

Print out your order and fax it to our business office at (916) 334-3726. Just as with an on-line order, we will send an email to you as soon as your credit card information has been confirmed and your order has been shipped (usually within 24 to 48 hours). A copy of the invoice will be enclosed with the shipment for your records

FAX:
916-334-3726
(Domestic or International)

 E-mail ordering

Copy and paste your order information into the body of your email message and send it to us at: info@luckycup

WARNING: While you are certainly welcome to submit your order to us by email, for your personal security, we do not recommend this method. (Open, UN-encrypted email messages are NOT kept on a secure server.)
     Therefore, when submitting your order to us, we strongly recommended that you use the “on-line” or “fax” ordering options instead since they are more secure.

 Snail-mail ordering

Print out your order and mail it to us (along with your Credit Card information or Money Order) at our business office at:

Luckicup Company
5557 Auburn Blvd.
Sacramento, California  95841

Upon receiving and processing your order, we will send an email to confirm that your order has been received and shipped. A copy of the invoice will be enclosed with the shipment for your records

Payment Methods for International Orders 

International orders must meet our minimum of $20.00 plus shipping and handling.  Due to the paperwork and cost for processing International orders, all International orders under $20.00 are subject to a $6.50 service fee.  This fee will be added at time of charging.  

CREDIT CARDS

If the wrong information is entered, our Authorization Service will refuse the order.  We will contact you by email if there are any problems. Additionally, we can only ship an order to the Credit Card billing address.

Our apologies if this is an inconvenience but, due to International Credit Card fraud, we were forced to adopt this policy.

All other orders can be paid by International Postal Money Order or International Bank Draft.

All payments must be in U.S. Dollars.

Orders will be shipped within 24 business hours of receiving payment.

Sales Tax

Sales tax is applied to California state residents only.

C.O.D.

Sorry. but we do not accept C.O.D. (cash on delivery) orders at this time. 

Accepted Credit Cards

American Express, Master Card, Visa, or Discover.

International Customers Please Note:     Luckicup is not responsible for any duties or customs charges you may incur to get your package into your country.

 
 
 

<| Product Line Features | Dice Game Sets | Dice Cups | Dice | Premiums |>
<| FAQ | Contact Us | Home |>

Luckicup Co.
5557 Auburn Blvd. • Sacramento, Ca 95841 
• 1-800-LUCKICUP   • 916-334-1013  • Fax 916-334-3726  
info@luckycup.com

Manufacturer of Dice Cups, Dice, Dice Games and Dice Game Sets for
Wholesalers, Retailers, Dealers, Bar and Restaurant Suppliers, Ad Specialties and Game Manufacturers

Questions or comments about this site? Contact webmaster@luckycup.com
© 2000 - 2001 Luckicup Co. All rights reserved.
Luckicup and Luckicup logo are trademarks of Luckicup Co.®